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What does this icon mean when I try to sync?

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Hello! I just got my fitbit blaze yesterday and am loving it so far Smiley Very Happy I'm still learning the basics about it, but I was wondering what the pink ! icon next to the sync option represents.

Sometimes my Blaze will sync just fine, but most of the time when trying to sync, the ! appears and none of the info gets updated from the last time I sync'd it. I have bluetooth enabled and am connected to wifi, I was just wondering how to get it to sync *every* time, rather than once every now and then.

 

Any help is appreciated!! Thankyou ❤️

 

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Welcome to the Community @Fawnii. That icon means that your bluetooth is not on or that it is having problems connecting with the tracker. I see that same icon on my app too but you just need to tap it and the tracker will sync without an inconvenience. 

 

See you around! Woman Happy

Alejandra | Community Moderator, Fitbit

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