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What happens to all the returned Blaze's?

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‎03-13-2016 11:13

‎03-13-2016 11:13

I'm just curious, I love my Blaze but reading this forum in depth I've lost count of the posts where it's stated that they will be returning their devices.
What happens to all these dozens and dozens of returns? And can you still return even after opening everything up and syncing with your phone?
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‎03-13-2016 11:20 - edited ‎03-13-2016 11:25

‎03-13-2016 11:20 - edited ‎03-13-2016 11:25

Some get cleaned up, tested, fixed, then stamped clearly notatating  and sold as a remanufactured product.

I've bought many remanufactured equipment, amd find then to work fine,  mostly because they ate now burnt in. With electronics the failure usually will happen in the first week or two, after that they will be fine. 

I use to build computers and we did a 24/7 two week powered up testing. Almost every failure happened in the first week. The second week was used to verify any replacement parts.

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‎03-13-2016 11:39

‎03-13-2016 11:39

Thanks Rich.

I'm in the UK, are you aware of one of these remanufactured product sites?
I want to buy a charge hr for someone and would be happy to but a refurb.
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‎03-13-2016 11:44

In response to Rich_Laue

‎03-13-2016 11:44

Sorry no i don't,  but my friend Google does. Do a search for remanufactured or tefurbished Fitbit.

Temember that the only warranty would be from the seller, so read the user reviews. 

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‎03-13-2016 13:10

‎03-13-2016 13:10

Do Fitbit not sell them on officially?

Thank you.
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‎03-13-2016 13:49 - edited ‎03-13-2016 13:50

‎03-13-2016 13:49 - edited ‎03-13-2016 13:50

You will have to ask Fitbit this qiestion.

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‎03-13-2016 14:39

In response to Rich_Laue

‎03-13-2016 14:39

Fitbit often utilizes Woot where they sell refurbished trackers.  I would not expect to see any Blazes on there yet, but they have sold Surge and Charge HR on there.

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‎03-14-2016 11:46

In response to racertempo

‎03-14-2016 11:46

And.........right on cue:

 

Woot

 

looks like this will probalbly happen for the Blaze somewhere down the line after the returns are in and "refurbished"

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‎03-14-2016 12:25

‎03-14-2016 12:25

If you return it to Best Buy they will do the best they can to sell it again as new.  I bought a "new" digital camera from them and when opened it was plainly used and put back in the box, they had even re-shrink wrapped it.  I argued for 20 minutes with the manager but when I pulled out the filled out warrarty card and original receipt from the first buyer he relented.

 

If the packaging is bad, Best buy will sell them as open box.  I woudl think they are returning most of these to FitBit and claiming defective.

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