Why can’t my iPhone find my blaze?

[CindyBra]

All of a sudden my iPhone can’t find my Blaze to sync? I’ve updated my app. Turned Bluetooth off and on. Powered my iPhone off and on and still nothing??

[SteveH]

The usual things to try (as well as restarting your phone) when you get syncing issues are:

• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com