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Why does my Fitbit Blaze register A max heart rate when I'm in the shower?

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‎05-23-2016 09:26

‎05-23-2016 09:26

I take my Fitbit blaze off to take a shower because it is only water resistant but sometimes when I get out of the shower my heart beat registers as being at max. Today, specifically, it registered as 199 (I'm 32) before I put the blaze on and then a couple minutes later it was normal. It has happened 2 twice in total in the past 3 weeks. The blaze was in the bathroom the first time but ever since, I put it in another room;I thought maybe the moister was throwing it off. But today the same problem occurred. Is there something wrong with my device? What is causing this? And if it is just a normal glitch, how can I erase that false data?
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‎05-24-2016 13:02

‎05-24-2016 13:02

I imagine it's simply the LEDs reflecting off something just enough to keep the sensor alive and tracking. These days I make sure the LEDs have actually gone out before I go and do something else.

You can't erase heart rate data as far as I know, sorry.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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