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Will not take a charge

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‎07-30-2019 13:44 - last edited on ‎08-02-2019 12:40 by Moderator Alum

‎07-30-2019 13:44 - last edited on ‎08-02-2019 12:40 by Moderator Alum

My Fitbit Blaze will not take a charge. The screen will come up. Then turn off then on again. Over and over. Sometimes the low battery screen will pop up but it still won’t do anything. Is this fixable ?? 

 

 

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‎08-02-2019 12:42 - edited ‎08-02-2019 12:42

‎08-02-2019 12:42 - edited ‎08-02-2019 12:42

Hi @Bspir5617, welcome to the Fitbit Community forums. Sorry for the late reply. 

 

Thank you for all the details provided about the Blaze that is not charging or responding. If this is related to the battery, please make sure that you've followed the steps provided in this article. 

 

In case the device is charging, but the screen is completely black, make sure that you've also completed the restart procedure described here. 

 

Please keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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