05-04-2017 19:33
05-04-2017 19:33
So I got my blue last summer and it was great. Then I didnt. Use it for like a week and it died when I turned it back on the time and date were off. The Bluetooth is fine I still get text messages but the time and date are totally off and I tried disconnecting it from the app and re adding it but when I enter the 4 digit code from my tracker it just says "connecting to tracker" and doesn't do anything. Please help
Best Answer05-05-2017 12:39
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05-05-2017 12:39
It's great to have you here @Mark456! It sounds like your Blaze isn't syncing to your account and that's the reason why the time and date isn't updating. I would like you to try this syncing troubleshoot in order to properly connect your tracker to the account.
Also, you don't need to connect your tracker to the Bluetooth settings, unless you're trying to use music control.
Hope this helps. Keep me posted.
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Best Answer