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Won’t hold charge after 18 months

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‎05-14-2019 16:08

‎05-14-2019 16:08

Having spent a small fortune on this it will no longer hold charge. And having researched it appears the battery isn’t replaceable. Good business model 😘

 

so fitbit. Are you going to replace the battery or supply a new one since you build in purposeful flaws to make us spend another fortune?

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‎05-17-2019 19:57

‎05-17-2019 19:57

Welcome to the forums @Andye1981 . I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing your thoughts about the battery issue you're experiencing with your Blaze. We don't expect manufacturing issues to affect our devices, for more information about our warranty policy, please visit www.fitbit.com/returns.

 

Battery use is affected by various factors and settings and I would like to confirm if you've tried already our tips for preventing battery drain from this help article: Can I improve my Fitbit device's battery life?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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