Wrist Sensor

[Horwal]

The sensor on my wrist is not working aka it is giving me a warning sign on the screen.   Please help!   My blaze is about 10 months old (not sure if that matters or not) and I have not gotten it wet.

[Julia_G]

Hi, @Horwal, what sort of warning sign?

[Horwal]

Looks like a triangle with a exclamation point in the middle.   It does not show any data and I have tried resetting it also with no luck

[Julia_G]

I got that warning a couple of times from forgetting to take it off in the sauna.  If it doesn't go away in an hour or two, and restarting continues to have no effect, your best bet is to get in touch with Customer Support at contact.fitbit.com .  They will be able to investigate further.

Let us know how it goes.

[Horwal]

Thanks so much!    I was thinking it might be an overheating warning sign.   Will try giving it a break and if not customer service will be my new bff:)

[Rich_Laue]

Hello @SunsetRunner are you referring to the Blaze itself, or one of its sensors like the heart rate? 

[SunsetRunner]

Um, I have no issues with my FitBit.  You actually answered my other question with the DriveBit suggestion!  

[AlejandraFitbit]

A warm welcome to the Forums @Horwal, @SunsetRunner it's great to see you around, @Rich_Laue and @Julia_G thanks for stopping by.

@Horwal I would like to know if you contacted our support team, did you receive a solution for the inconvenience with your Blaze?. Now @SunsetRunner I am glad to hear that your inquiry has been resolved, if you need anything else, do not hesitate in posting it.

Hope to hear from you soon.