help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong Date, Wrong Time, & Won't Finish Forced Sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2017 13:50

‎01-04-2017 13:50

I searched the community for a solution to this problem and found a response from Dec 2015.  It said if the date and time are wrong, to force a sync from the app dashboard.  I have done that several times, but it doesn't seem to finish syncing.  It keeps restarting.  I've even tried installing an update.  I'm really frustrated and seriously considering returning my Fitbit blaze.  I am using it with iOS.

Best Answer
0 Votes
1 REPLY 1

‎01-06-2017 07:16

‎01-06-2017 07:16

Thanks for visiting the Community @WCAT! 

 

It's great to hear that you've used the Search Tool! I recommend following the the Syncing troubleshoot for iOS devices and keep an eye on it, if the issue persists contact the Support Team so they can review your options.

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes