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add device to new phone

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‎01-13-2018 16:54

‎01-13-2018 16:54

trying to add fitbit blaze to my husbands new phone and it won't let me do it!  Any ideas??

I've deleted the app from his old phone, deleted device from account and it won't let me add

it back on the new phone.

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‎01-14-2018 02:27

‎01-14-2018 02:27

Hello @djmkford your mistake happened when removing the Blaze from your Fitbit account. You don't connect a tracker to a phone, you connect it to your fit it account. 

Are you using the fitbit app to setup the tracker?? 

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