Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to see you around @Debitha and weird to hear that your tracker is not registering your steps. If this is happening, I recommend restarting your Fitbit and then test it. Also, if you can provide me with a screenshot of your Dashboard to see that your tracker is not actually recognizing your steps.
Catch you later. ![]()
Best Answer