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can the blaze firmware be updated?

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‎07-15-2020 11:16

‎07-15-2020 11:16

Im just wondering if there is anyway to update the firmware in the blaze. i always do the updates but my watch seems to always lose bluetooth connection with my phone (LG G8 ThinQ) for no apparent reason. Also the Battery life has been increasingly diminished the last few months.

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‎07-16-2020 11:22 - edited ‎07-17-2020 13:43

‎07-16-2020 11:22 - edited ‎07-17-2020 13:43

Hello @MikeL182 and welcome to the Help forums.  The current Blaze firmware version is 17.8.402.1.  You can check and make sure you have the current firmware.  It's not very likely that there will be a firmware update.  Fitbit stopped selling the Blaze when it released the Versa.  Now there is a Versa 2.  From my observations, firmware updates don't happen much when there is something considered to be a second generation replacement.  I don't have a good answer for you about your phone connectivity problem.  Sorry.  I am an iPhone user and we have our own problems.  I can add that the type of battery in a Fitbit does have a lifespan.  You might be at the end of your battery lifespan, but I can't be sure.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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