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cracked screen on blaze

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‎03-23-2017 00:28 - last edited on ‎03-27-2017 04:05 by Moderator Alum

‎03-23-2017 00:28 - last edited on ‎03-27-2017 04:05 by Moderator Alum

hi can somebody help my screen on my blaze has a cracked across the screen the night before I put it to charge I don't know if it felt or it cracked  wen it was charging  I called the support team and I spoked to them and they told me to send the pictures and reference number with the pictures and I did and and they email me back saying they can only help me with 25%discount on another one and I only used it for less then a month and now I'm afraid if i used it wen i exercise it's going to get worst can someone advise please

 

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‎03-27-2017 04:05 - last edited on ‎05-30-2025 09:48 by Fitbit Moderator

‎03-27-2017 04:05 - last edited on ‎05-30-2025 09:48 by Fitbit Moderator

A warm welcome to the Community @arty1015. Could you please tell me how the screen of your Blaze cracked? In the meantime, I recommend taking a look at our warranty policy.

Catch you later. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-27-2017 14:49

In response to AlejandraFitbit

‎03-27-2017 14:49

hi Alejandra I had it charging over night on my night stand and I don't know if it because the some mechanical problem when it was charging or if it felt from the night stand ,I'm just disappointed on the blaze because if is to use wen u exercising but is this sensible to cracking from anything so u really can't use to exercise if u going to have to be worried about not scratching it or cracking it ,

Sent from Yahoo Mail on Android
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