06-06-2018 12:54
06-06-2018 12:54
My battery used to last about 4 days but now I can't go more than a day. It seems to coincide with an upgrade I did to the fitbit app. Is it possible the two are related? Why is this happening to so many people?
I've had it since October 16 so I'm sure there is no warranty on it anymore. I can't imagine paying $250 for a tracker that lasts 18 months.
What should I do Fitbit? I've turned off the all day sync.... which is part of the reason I like the tracker. I don't have reminders to move anymore. I feel like I have to baby this thing. At this point, I may as well invest in an Apple Watch because they seem to last a lot longer.
06-07-2018 06:13
06-07-2018 06:13
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...
How do I charge my Fitbit device?
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Wendy | CA | Moto G6 Android
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