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iPhone 7plus and blaze won’t allow txt messages

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‎01-01-2018 17:48

‎01-01-2018 17:48

I just got my blaze and it will not receive any text message notifications..I get all the other notifications and phone calls but not text messages! I have tried everything and nothing is working!!! Any advice would be greatly appreciated! 

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‎01-02-2018 08:16 - last edited on ‎03-31-2025 09:40 by Fitbit Moderator

‎01-02-2018 08:16 - last edited on ‎03-31-2025 09:40 by Fitbit Moderator

Hi there @Nisea8510. Great to see you in the Community Forums! 🙂

I'm sorry you're having problems receiving text notifications on your Blaze...

Just to be sure, have you already made sure that text notifications are enabled on the Notifications settings? If not, you can go to the App, tap on the icon of your Blaze at the top left corner, then scroll down to Notifications and here, make sure that text notifications are enabled. If they are and you're still not getting them, go to your Bluetooth settings on your iPhone 7, then look into your connected devices for the Blaze. Tap on it, then hit the "Forget this device" option and once it's disconnected, make sure to tap on the icon of your Blaze at the top left corner of the dashboard, scroll down to Notifications and ensure that call text and email notifications are enabled.

Hope this helps, let me know how it goes!

Ferdin | Community Moderator, Fitbit

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‎01-09-2018 09:39

In response to FerdinandFitbit

‎01-09-2018 09:39

I tried all that..I’m still having a problem with it. I don’t know, guess I’ll keep trying or wait for an update?

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‎09-24-2018 11:43

In response to Nisea8510

‎09-24-2018 11:43

I am having the exact same issue. Very disappointed.....

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