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my blaze stops recording cycle&runs

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When out cycling or running my blaze suddenly and randomly stops recording my exercise. 

 

Driving me nuts and will soon be thrown under a bus. 

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I have this issue also and contacted the customer service several times about this. They told me that they are aware of this issue. Hope they can fix it soon. It is very frustrating. 

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It didnt used to do this. I have had it a while and it's now happening
regularly
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