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"All caught up" constantly popping up

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On my Blaze, the "All caught up - no notifications" message is constantly popping up.  Like every few seconds.  It interrupts other functions.  For example it kept pausing as I was tracking my workout this morning.  If I shut down the device, it just comes back on and continues with the message.  It's also draining the battery very quickly.

 

This is the second time this has happened in the last few weeks.  Seems to happen when battery is very low.  I tried charging it, but the message continues to pop up.  Only thing that worked last time was to let the battery die completely, then charge it.

 

Any other ideas? 

 

Thanks in advance

 

Moderator edit: Updated title for clarity

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120 REPLIES 120

How about you post a fix instead of repeating what consumers are parroting.   Get the unit in a lab and replicate the issue and correct it otherwise provide a refund.

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Here is how I fixed it for now.  I stuck on my A/C vent overnight, let it charge all the way, one additional reset (holding all 3 buttons for about 5 sec) and it has seemed to have fixed it for now 3 days and going.  

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I am seeing the same half moon on the screen by the bottom right button and my Blaze is also constantly flashing the "All Caught Up" Notification.

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@AlejandraFitbit I too am experiencing this issue. Here's what's happening for me:

  1. Constant popup of 'All caught up! No notifications' when notifications are turned off 
  2. A half moon appearing in the bottom righthand corner
  3. Trying to connect to my music on my phone even when notifications are turned off

Side note, I too am also experiencing trouble uploading images so the pictures of the things I'm describing are in this Google drive folder

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Popped the unit out of the frame to see if a button was pressed in  will try to let the battery run all the way down

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Update.  The fix I posted was only temporary.  It died soone after and would not hold  a charge.  I decided to call fit bit and they were very helpful and since it was only six months old they sent me a replacement.  Received the new one in three days.  Two thumbs up for Fit Bit on their service.  Thanks

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Just started having the same problem. Has anyone actually found a fix or is it a replacement request every time?

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Same issue here. It used to come and go but now it won't stop. Going to try rice. I cannot recommend the Blaze

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I have this very same problem. Mine is about 2 years old before it started. When I take out out of the band assembly it stops giving me the constant notification message. The clearances are very close for the button to work properly so just a little dirt will cause the issue ( continuous button pushing indication). Dropping the watch and it hitting on just the right spot can also cause this clearance problem. I've cleaned everything good and yes it was nasty and so far so good. To troubleshoot take out the watch module from the band and see if anything changes. Then you'll know to go after the band or watch. A new one may also do this if it was dropped anytime at the factory or in route to you. The quality assurance at the factory seems to be going down as time goes by, sorry fitbit but that's the truth.

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In response to my comment back in February:  I have legit thrown FitBit into the trash and got an Apple Watch and never looked back..... Stop wasting your money on FitBit.... 

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I be be let the battery die just put it back on and it's at it again so snoring 

 

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I am having the same issue, tried all solutions discussed. No use. Could I somehow factory reset or change the firmware to older and back ?

 

I am wondering how so many people have this issue and Fitbit has not come up with an answer for such a long time !!!????

 

Moderator edit: Merged replies

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Very surprised to see this is a very old issue, especially with a few builds and updates since the first response.

 

Nevertheless, my Blaze is already close to 2 years old and it just started this issue, draining the battery pretty quickly.  I did put it on the charge with three red bars left, curious to see how a full charge works on this.  This post has suggested that the message pops up when the battery gets really low, so it will be interesting to see if that's true.  

 

I'll probably reply to this, if issues persist.

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An update from me. I suffered the problem for a few weeks and then it seemed to self cure. However the problem is back again for a fortnight now. Very irritating. Have to fully charge twice a day and charge level does not seem to influence the endless repetition and vibration from previous received messages. I do wonder if it is debris getting behind the buttons but I have no evidence of this. Good luck to those of you with same/similar problems!!

Sent from my iPhone
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In the i took the app off the phone and put it back on . Its been grand
since
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I guess all data is secure if you remove app and then reinstall?

Sent from my iPhone
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Removing the app on the phone shouldn't fix anything as it's on the phone to read data from the watch. The watch has its own independent software/OS.

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The recharge to a full green charge did eliminate the problem for me through the day.  I am very curious to see if it comes back.

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I've tried it all and changed my band.

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Hi everyone! Good to see you in the Fitbit Community Forums! 🙂

I'm sorry to hear that some of you are still having problems with the "All caught up" notification constantly popping up on your tracker. For those who haven't tried this yet, have you given your Blaze a quick restart? If not, You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

If that doesn't help, try setting up your tracker as a new device and see if this works. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps. Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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