help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Check if the tracker is already connected to another device..."

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-03-2017 11:12

‎04-03-2017 11:12

There was a thread on this a week or so ago which claimed the problem was solved. I have tried all the suggestions, but the FitBit app is still not working.Anyone have any other ideas?

Best Answer
0 Votes
2 REPLIES 2

‎04-03-2017 12:14

‎04-03-2017 12:14

Not really understanding what is being asked? 

Do you have two devices that you sync through, and what would these devices be?

Does your tracker sync through one of them and not the other? 

Best Answer
0 Votes

‎04-03-2017 15:21

In response to Rich_Laue

‎04-03-2017 15:21

Hi, Rich!

 

I have one device which had always synched just fine until recently. Now it won't connect or synch at all. So, what's the problem? I've tried the solutions in the other post and it still doesn't synch. I've unlinked it from Bluetooth, have tried it with and without the dongle. Nothing.

Best Answer
0 Votes