"Floors" Score is way off

[LoriBird]

My two year old Blaze started miscalculating floors climbed on Saturday. My usual number varies from 4-18 floors per day, but Saturday was 43, Sunday was 76, and today was 91! The actual steps are correct. I reset using the back and down buttons but it has not corrected. Has anyone else experienced this?

Moderator edit: Subject for clarity and format

[YojanaFitbit]

Hey there @LoriBird. My apologies for the delay.

That's odd, but not totally crazy. Floors are tracked by an altimeter, which is a sensor that calculates altitude based on atmospheric pressure. You'll get floors based on the elevation your trackers senses. Being said that, weather change can occasionally cause your tracker to register an extra floor or two, for example as a gust of wind, if you're too close to AC, drive a car with open window, etc.

This happened to me a couple of days ago, it was very windy and it tracked some floors I attacked the picture, maybe the same happened to you. 

If you take a look to your Dashboard online you will see exactly at what time you're getting extra floors, so we can have a clue of what happened in your case. I'd also try the restart on your Blaze too, in case that it is having hardware issue. 

Keep me posted on the resolution. 

[mindways]

Happened to me, too. My norm is 8-20 floors/day, *very* occasionally going to perhaps twice that... but since July 16th my FitBit is usually reporting 100-200 floors/day, with 60 floors as my *lowest*! (And that  when I was in a car for most of the day.)

(I've got a Charge 2.)

[LoriBird]

Mindways-

Bad news- three days later, my Blaze died. It was two years old and between the sweat and sunblock, I'm sure the electronics were affected. I thought this might happen so I ordered another Blaze so only did without fitness tracking for one day. I hope yours recovers and resumes normal tracking. 

[mindways]

Ah, thank you for the update! My FitBit does have a crack-scratch on its screen, so perhaps it's dying. 😕