04-07-2017 15:10 - edited 10-28-2017 23:47
04-07-2017 15:10 - edited 10-28-2017 23:47
resolved
04-08-2017 07:16
04-08-2017 07:16
Is the device you are trying to sync to a supported device?
iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf
Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf
Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf