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weekly progress report

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My weekly progress report tells me I have done- for example -10000 steps on Monday, 13000 steps on Tuesday, 2000 steps on Wednesday, then nothing for the rest of the week. My phone app tells me I have done more steps on Thursday to Sunday than the other 3 days. This happens most weeks!

I contacted your online chat service and was told to reboot but this does not make any difference, I still get weekly reports which are complete nonsense!

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