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2 fitbits NOW can't have on 1 account

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‎04-13-2022 03:09

‎04-13-2022 03:09

So, just got the Charge 5, now I can only have 1 watch on my account.

The firmware upgrade saw to that.

I have been with fitbit since the start, and the watches I have had have always worked in synchronisation with each other on 1 account. Cheers fitbit. Now I have 2 accounts, one for each watch on 2 phones. What a great idea ... NOT.

 

 

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1 BEST ANSWER

Accepted Solutions

‎04-13-2022 03:21

‎04-13-2022 03:21

Here's Fitbit's comment on the use of multiple trackers:

 

"Note that you can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time."

 

Taken from: https://help.fitbit.com/articles/en_US/Help_article/1715.htm

 

Basically, apart from the really old models the feature is no longer supported. 

 

View best answer in original post

Best Answer
2 REPLIES 2

‎04-13-2022 03:21

‎04-13-2022 03:21

Here's Fitbit's comment on the use of multiple trackers:

 

"Note that you can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time."

 

Taken from: https://help.fitbit.com/articles/en_US/Help_article/1715.htm

 

Basically, apart from the really old models the feature is no longer supported. 

 

Best Answer

‎04-13-2022 08:41

In response to SteveH

‎04-13-2022 08:41

Which is a real shame as I use it for work and outside work as I am likely
to damage my watch at work.
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