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About Charge 5 band

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Is the band connection on the Charge 5 the same silicone connection that was on the 4? My Charge 4 strap broke (it tore) so I replaced it with one that keeps disconnecting. I've almost lost it multiple times. Customer Service agreed to a 30% discount on a new device but I don't want to replace it with one that has the same ineffective mechanism to hold the band on. Is the Inspire band connection any better?

 

 

Moderator edit: updated subject for clarity. 

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@isabeller   The Charge 5 band uses a different connection.  The image in the Charge 5 manual isn't as good as a photo, but the Charge 5 doesn't have that "prong" that sticks out of the pebble like the Charge 4.  I used a Charge 5 for a little while, then gave it to a family member.  There are posts in this forum about the band not attaching properly.  I don't know how often this happens.  I don't have any hands on experience with the Inspire 3.  The Inspire 3 looks like it uses a pin system.  The Versa and Versa 2 use this same pin system.  I don't like it at all -- I broke a few nails and a few pins trying to change bands.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thank you so much for the info. Do you use a different brand now?

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@isabeller   I wear a Versa 3.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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