April 16 Firmware update killed the charge 5

[ElanorG]

This is ridiculous. Today's firmware update has made the watch face black. The reboot instructions do not work as I have tried them at least 10 times. All it does is vibrate, get very warm, and flicker. This is totally unacceptable to push out an update that is this bad. You need to fire your development team and also your testers (if you even bother having a test team). At no time in my career as a developer would this kind of a poor product update been allowed to be pushed out. You should be ashamed.

[Didder69]

I have the same issue!! Thank you for posting this.

[mchili]

I didn’t see any updates for charge 5. Which firmware version was it? 

[Junkyarddawg]

Is that what happened? I woke this morning to my charge 5 completely dead. Last recorded data was 4:55 am and it has not worked since. This is ridiculous I am already on my 2nd one as well. 

[WoodbridgeCO]

Yea, same thing! I am on my 5th Fitbit. They only work 6 mo to 1 year max. 

[DRenaWo]

I agree. I’m having the same issue, and I’ve barely had my Charge 5 for a week!

[tmaddog]

I have same issue.  I worked all day yesterday (4/16/23) trying all fixes.  Never got it to work,  charge it up, take off charger goes to 1% every time.

[NeverAgain1256]

same here. Fitbit is horrible!