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Battery failed Charge 5

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‎08-09-2022 19:13 - last edited on ‎08-10-2022 09:27 by Moderator Alum

‎08-09-2022 19:13 - last edited on ‎08-10-2022 09:27 by Moderator Alum

Not working even full day, drain within 6-7 hours, all process tried as per mail and chat ...,

 

 


Moderator edit: subject updated for clarity

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‎08-10-2022 09:26

‎08-10-2022 09:26

Hi, welcome to the Fitbit Community forums, @Lowanshipraveen. 

 

Thank you for sharing that you've been having this inconvenience with your  Charge 5. 

 

As you mentioned earlier, I've been informed that you already have a case created with the Customer Support team and it seems they've provided you with some instructions. In this case, I recommend that you continue the communication with them so they can provide you with the next steps. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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