help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery is flat in 24 hours Charge 5

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2022 01:03 - last edited on ‎01-26-2022 08:09 by Moderator Alum

‎01-24-2022 01:03 - last edited on ‎01-26-2022 08:09 by Moderator Alum

I have read the post and replies to the Charge 5  battery not lasting. I have got 15% battery after 24 hours.

Always on display - off

Brightness - Normal

Vibration  - strong

GPS - Dynamic

No excersise 

Not constantly looking at it

Tried resetting it

I just turned o2 sensors off and charging now.

Not happy with the product.

 

 


Moderator edit: subject updated for clarity

Best Answer
22 REPLIES 22

‎08-13-2022 12:03 - last edited on ‎12-26-2024 06:39 by Fitbit Moderator

In response to flat

‎08-13-2022 12:03 - last edited on ‎12-26-2024 06:39 by Fitbit Moderator

@flat Thank you for sharing that you've been experiencing the same problem with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes

‎08-13-2022 17:21

In response to DavideFitbit

‎08-13-2022 17:21

Stop replying! I haven’t reached out in over 2 months!
Best Answer
0 Votes

‎09-07-2022 06:25 - last edited on ‎12-26-2024 06:38 by Fitbit Moderator

In response to LPA05

‎09-07-2022 06:25 - last edited on ‎12-26-2024 06:38 by Fitbit Moderator

@LPA05 Thank you for sharing this. 

In order to stop receiving notifications about replies from this thread, you can click on the gear icon at the top right corner of this thread (next to the tittle) and then click on "Unsubscribe". You will stop receiving any notifications and replies from this thread and you can repeat the process for any conversation in the Community forums. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes