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Battery is flat in 24 hours Charge 5

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‎01-24-2022 01:03 - last edited on ‎01-26-2022 08:09 by Moderator Alum

‎01-24-2022 01:03 - last edited on ‎01-26-2022 08:09 by Moderator Alum

I have read the post and replies to the Charge 5  battery not lasting. I have got 15% battery after 24 hours.

Always on display - off

Brightness - Normal

Vibration  - strong

GPS - Dynamic

No excersise 

Not constantly looking at it

Tried resetting it

I just turned o2 sensors off and charging now.

Not happy with the product.

 

 


Moderator edit: subject updated for clarity

Best Answer
22 REPLIES 22

‎08-13-2022 12:03

In response to flat

‎08-13-2022 12:03

@flat Thank you for sharing that you've been experiencing the same problem with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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‎08-13-2022 17:21

In response to DavideFitbit

‎08-13-2022 17:21

Stop replying! I haven’t reached out in over 2 months!
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‎09-07-2022 06:25

In response to LPA05

‎09-07-2022 06:25

@LPA05 Thank you for sharing this. 

 

In order to stop receiving notifications about replies from this thread, you can click on the gear icon at the top right corner of this thread (next to the tittle) and then click on "Unsubscribe". You will stop receiving any notifications and replies from this thread and you can repeat the process for any conversation in the Community forums. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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