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Battery life and No readiness score

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‎06-01-2022 04:28

‎06-01-2022 04:28

My battery on my Charge 5 is losing battery charge in 2 days ..

tried everything to restore the 5-7 day recharge..

Had every generation of the Charge.

Also renewed to premium and am getting no readiness score?

Have deleted and reinstalled app. Have rebooted and reset Charge 5 still no change on either issues!

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2 REPLIES 2

‎06-01-2022 06:25

‎06-01-2022 06:25

Hello @StuartLawrence I'll try to help

 

  • Battery life is significantly affected if "always on" display is enabled. Do you have display set to always on?
  • If you renewed the premium service it may take 4 days while wearing your device at least 14 hours/day for a readiness score be reported. So while you may have had a readiness score previously a lapse of service may cause a need to recalibrate for a new readiness score.

 

Have a good day!

Splat Matt
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‎06-02-2022 19:57

In response to SplatMatt

‎06-02-2022 19:57

I’m following all your advice yet still got all my issues and no readiness score which is why I signed for premium

Sent from my iPhone
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