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Bezel came off from my Charge 5

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The bezel fell off my Charge 5 (bought July 2022) today and there's no display. I reset using charging cable and fully charged the tracker but the battery was down to 4% within two hours.

 

Moderator edit: edited title to clarity.

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Hello and welcome to the community, @Handynan.

Thanks for letting me know about this situation in regards of your bezel of your Charge 5.

Can you send me a screenshot of how it looks, please? So I can continue checking the situation, your help is really appreciated.

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Hi Cris. I've tried to reset and recharge but it seems to be completely
dead.
Regards, Linda
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Hi Cris. Have tried charging and resetting but it now appears to be completely dead.

1000009805.jpg

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