06-26-2024
14:31
- last edited on
06-27-2024
08:05
by
CrisVillaFitbit
06-26-2024
14:31
- last edited on
06-27-2024
08:05
by
CrisVillaFitbit
The bezel fell off my Charge 5 (bought July 2022) today and there's no display. I reset using charging cable and fully charged the tracker but the battery was down to 4% within two hours.
Moderator edit: edited title to clarity.
06-27-2024 08:07
06-27-2024 08:07
Hello and welcome to the community, @Handynan.
Thanks for letting me know about this situation in regards of your bezel of your Charge 5.
Can you send me a screenshot of how it looks, please? So I can continue checking the situation, your help is really appreciated.
06-27-2024 13:30
06-27-2024 13:30
06-27-2024 14:05
06-27-2024 14:05
Hi Cris. Have tried charging and resetting but it now appears to be completely dead.