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Breathing rate stopped recording Charge 5

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For the last two days my breathing rate stopped recording. 

 

 


Moderator edit: subject updated for clarity

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Welcome to the Fitbit Community forums, @Lou3240

I appreciate all the information that you've shared about the inconvenience with your Breathing rate. 

Before considering other options, please make sure that your Fitbit has logged a sleep session for at least three hours long on consecutive nights. If you're still having trouble, please complete a restart procedure using the three pulse method: 

  1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  2. Press the button located on the flat end of the charger 3 times, pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

Keep in mind that only sleep periods greater than 3 hours are considered and that you need to wear your device for at least a full day, including to sleep at night. In case the problem is related to the app, please follow the steps listed here below as well: 

  • Log out from the app.
  • Clear Cache and Cookies for the Fitbit app on your phone's settings. 
  • Log back in to check if you're able to see your data. 

Hope this helps, I'll be around.

Davide | Italian and English Community Moderator, Fitbit


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