12-05-2021 12:48
12-05-2021 12:48
Hi - I have a few questions.
1) I now have a Charge 4 with a premium subscription and want to upgrade to the Charge 5. Will I be able to easily transfer that subscription over? And will the update roll through to my Android app?
2) I want to buy a Charge 5 for my mom and my husband. Can I add an annual membership for each of them, too, as part of the gift? Will I have to enter their email addresses?
Thanks for the guidance before I pull the trigger!
--Renae
12-06-2021 10:18
12-06-2021 10:18
@WriterRen The Charge 5 includes a six month free trial of premium. So you should activate those free trials for the gifts when those devices are set up. You can buy the one year at the end of the free trial. Current premium users can also take advantage of the Charge 5 free trial, but I believe you need to cancel your current subscription before setting up the new Charge 5. You will find a more complete explanation in Fitbit's Premium Help article.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.