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Can I disable pin on my Charge 5 for Fitbit Pay?

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‎12-01-2022 10:00

‎12-01-2022 10:00

A better approach for me would be just setting a limit and getting rid of the pin all together.

Usually I just have one transaction per day, so I have to key in the pin every single time, which makes this feature useless.

I really don't care if I could lost $10 in the worst scenario.

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‎12-02-2022 07:27 - last edited on ‎12-17-2024 06:26 by Fitbit Moderator

‎12-02-2022 07:27 - last edited on ‎12-17-2024 06:26 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @axqd.

Thanks for sharing your inquiry about the issue you're experiencing with your Charge 5. 

You can disable the PIN code option by following these steps:

  1. In the Fitbit app, tap the Today tab > your profile picture 
     
    > your device image.
  2. Tap Device Lock.
  3. Tap to change your device lock setting.

Keep in mind that you can choose to use the device lock feature only for Fitbit Pay, but if you are using this feature precisely for Fitbit Pay, then you won't be able to disable it completely. You can find more information about this here. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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