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Can I purchase a extended warranty for Charge 5, if I'm in Canada?

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‎09-23-2021 13:06 - last edited on ‎09-23-2021 16:16 by Fitbit Moderator

‎09-23-2021 13:06 - last edited on ‎09-23-2021 16:16 by Fitbit Moderator

How do I go abouts getting an extended warranty on the charge 5 if I’m to purchase it? 

 

Moderator Edit: Clarified subject

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6 REPLIES 6

‎09-23-2021 13:37

‎09-23-2021 13:37

 this is something a moderator posted: "Customers who don’t buy the FPP at time of purchase from fitbit.com see a notification in the Fitbit app within 30 days of pairing a new device that gives them the option to buy the FPP.

 

That being said, if you’ve seen the offer 1 or 2 times, you'll get another offer soon. However, if you skip the 3rd the offer in the Fitbit app won't be available anymore.

 

An extended warranty called the Fitbit Protection Plan (FPP) is available for purchase with certain Fitbit products purchased in the United States from fitbit.com. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. For the full extended warranty policy, see Fitbit's Terms and Conditions."

Stepping in the U.S.A. since September 2013. Android 14

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‎09-23-2021 13:41 - last edited on ‎09-23-2021 14:04 by Fitbit Moderator

In response to Odyssey13

‎09-23-2021 13:41 - last edited on ‎09-23-2021 14:04 by Fitbit Moderator

Thank you! However I’m a Canadian resident, I need a FPP that applies to here. Any advice on have in regards? Thanks @Odyssey13

 

Is there one that applies to Canadian residents 

Sent from Yahoo Mail for iPhone

 

Moderator Edit: Merged replies

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‎09-23-2021 13:50

‎09-23-2021 13:50

@Backshots69  I'm not sure. I know Allstate, formerly Square Trade has insurance that it sells for Fitbits. To help us, I've asked a moderator to stop by. 

Stepping in the U.S.A. since September 2013. Android 14

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‎09-23-2021 16:28

In response to Odyssey13

‎09-23-2021 16:28

@Odyssey13 Thanks for the information shared and for flagging this post. 

 

As described by @Odyssey13 the Fitbit Protection Plan is only available for US users. Learn more about Fitbit Warranty here. 

 

See you around. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer

‎09-23-2021 16:43

In response to Backshots69

‎09-23-2021 16:43

@Backshots69  did a quick check, if you purchase the extended warranty from SquareTrade (now Allstate) via Amazon, they have protection for Canada.  Page 3 of that link does have phone numbers. Might be worth checking out.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-24-2021 03:08

In response to Odyssey13

‎09-24-2021 03:08

@Odyssey13   Ahh you rock! Thank you ☺️☺️

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