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Can I use a Charge 3 and a Charge 5 on the same app?

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‎08-27-2021 09:17 - last edited on ‎08-27-2021 14:51 by Fitbit Moderator

‎08-27-2021 09:17 - last edited on ‎08-27-2021 14:51 by Fitbit Moderator

I used my charge 2 and 3 on the same app in case of a battery problem and my stats interchanged between both devices with no issue. Will I be able to do that with the charge 5 and the charge 3?

 

Moderator Edit: Clarified subject

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‎08-27-2021 10:05

‎08-27-2021 10:05

@SusieQbx   I'm sorry, but you won't be able to have a Charge 3 and 5 on your account at the same time.  Both the Charge 3 and 5 have Fitbit's App Gallery.  Fitbit's programming limitation prevents you from have two devices with an App Gallery at the same time.  Your Charge 2 doesn't have an App Gallery.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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2 REPLIES 2

‎08-27-2021 10:05

‎08-27-2021 10:05

@SusieQbx   I'm sorry, but you won't be able to have a Charge 3 and 5 on your account at the same time.  Both the Charge 3 and 5 have Fitbit's App Gallery.  Fitbit's programming limitation prevents you from have two devices with an App Gallery at the same time.  Your Charge 2 doesn't have an App Gallery.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-27-2021 10:10

In response to LZeeW

‎08-27-2021 10:10

Thanks, much appreciated --
Susan Pinto Tulino
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