help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't I have the Charge 2 and Charge 5 on the same Fitbit account?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2022 15:02 - last edited on ‎11-23-2022 08:29 by Fitbit Moderator

‎11-22-2022 15:02 - last edited on ‎11-23-2022 08:29 by Fitbit Moderator

I have  a fit bit charge 2 and a fit bit charge 5 can I have both on 1 app??

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎11-22-2022 15:06

‎11-22-2022 15:06

Hi @LouisD.  if both Fitbit devices are for you - the short answer is no. You'd have to switch off using one or the other and removing them on and off your account. click to learn more

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎11-22-2022 20:30

‎11-22-2022 20:30

I’m sorry, but the advice given by @Odyssey13 is incorrect.  The Charge 2 doesn’t have the Gallery like the Charge 5 has.  You can have both devices on your account at the same time.  Switching between the two devices can be a little confusing.  The Charge 2 awards active minutes and the Charge 5 awards active zone minutes.  The dashboard will show the type of minutes of the device in use.  But it’s nice to have both on your account if your plan is to keep the Charge 2 for the dirty jobs.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎11-22-2022 21:14

In response to LZeeW

‎11-22-2022 21:14

Looks like that article needs to be revised. Thanks @LZeeW 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer