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Can't locate my Charge 5

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‎08-18-2023 06:14 - last edited on ‎08-18-2023 07:08 by Fitbit Moderator

‎08-18-2023 06:14 - last edited on ‎08-18-2023 07:08 by Fitbit Moderator

I love the find my phone feature on charge 5 but why is there not a way to locate my Fitbit?? Is there anyway to just make it beep so I can find it? I downloaded the Find My Fitbit app, but I had no luck in locating it. It keeps picking up other devices instead of my Fitbit. I know it's in my house because it's able to sync to my phone.


Moderator Edit: Clarified subject

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‎08-18-2023 07:09

‎08-18-2023 07:09

Hi there, @kb2297. Thanks for stopping by in the Fitbit Community Forums and trying to locate your Charge 5 before reaching out. 

In addition to the steps you've done so far, please see What should I do if I lose my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-18-2023 07:09

‎08-18-2023 07:09

Hi there, @kb2297. Thanks for stopping by in the Fitbit Community Forums and trying to locate your Charge 5 before reaching out. 

In addition to the steps you've done so far, please see What should I do if I lose my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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