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Can't open notifications on my Charge 5

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‎05-20-2023 04:06 - last edited on ‎05-20-2023 04:31 by Fitbit Moderator

‎05-20-2023 04:06 - last edited on ‎05-20-2023 04:31 by Fitbit Moderator

Will not open when tapped  or swiped 

Roger

 

 

Moderator Edit: Clarified subject

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‎05-20-2023 04:32 - edited ‎05-26-2023 03:55

‎05-20-2023 04:32 - edited ‎05-26-2023 03:55

Hi there, @rogerjwrenn. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Please restart your Charge 5 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-20-2023 04:32 - edited ‎05-26-2023 03:55

‎05-20-2023 04:32 - edited ‎05-26-2023 03:55

Hi there, @rogerjwrenn. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Please restart your Charge 5 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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