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Can't pair with bluetooth on Galaxy A32.

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‎11-01-2022 13:27

‎11-01-2022 13:27

I can't get my Fitbit Charge5 to sync. In particular I can't get it to connect with my phone by Bluetooth. As of 1036 this morning it did. Now it won't. I have read the other post here. I tried restarting the phone, restarting the Fitbit, force quitting the app, turning Bluetooth on and off and uninstalling the app( with reinstall), and lots of combinations of these. Nothing. 

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‎11-02-2022 03:51

‎11-02-2022 03:51

Weird replying to my own post. I got it fixed. Maybe this will help someone else. I tried all the stuff here on forum and chatted with helpline. We did all the stuff listed on the forum and nothing. Turns out when I hit reset it wasn't really resetting. When I got home I plugged in the charger and used the button there to force a restart. That worked. Oh, by the way if a moderator is reading this, how do I tell Fitbit I don't need the replacement they were sending me?

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