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Can't see the battery % on my Charge 5 after the update

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‎09-20-2023 03:23 - last edited on ‎09-20-2023 03:52 by Fitbit Moderator

‎09-20-2023 03:23 - last edited on ‎09-20-2023 03:52 by Fitbit Moderator

With new update I no longer see the % battery left.  I want to see that, how can I fix it?

Moderator Edit: Clarified subject

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‎09-20-2023 03:55

‎09-20-2023 03:55

Hi there, @Btannen. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5 after the update. 

If you haven't done so yet, please restart your Fitbit device as suggested here How do I restart my Fitbit device?. Then, swipe up on your clock face. The battery level icon is in the top left.

If the issue persists after the restart, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎09-20-2023 10:32

‎09-20-2023 10:32

I see it on the Charge 5, but no longer see it in the Fitbit app.  Hoping it will be restored! 

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