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Can't set up my Charge 5.

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‎07-09-2022 11:21 - last edited on ‎07-13-2022 16:48 by Fitbit Moderator

‎07-09-2022 11:21 - last edited on ‎07-13-2022 16:48 by Fitbit Moderator

I've tried restarting my phone and resetting settings, but I can't get the set up past the Locations Services on my smart phone. Any ideas out there?

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎07-13-2022 16:47

‎07-13-2022 16:47

Welcome to the Fitbit Community, @JackieMulryan.

 

Thank you for informing us about the difficulties you experienced to set up your Fitbit Charge 5.

 

To resolve set up issues, we recommend following these troubleshooting steps.

 

If you see any error message, please attach a screen shot for further investigation.

 

Have a nice day.

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‎07-18-2022 11:42

In response to EdsonFitbit

‎07-18-2022 11:42

Hi. I resolved the issue; It was a setting in my phone. Thx!

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‎07-18-2022 15:41

In response to JackieMulryan

‎07-18-2022 15:41

Thanks for the update, @JackieMulryan.

 

I'm glad to hear that you've been able to set up your Fitbit Charge 5. You can find the User Manual here.

 

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

 

See you around.

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