help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't use my Charge 5 with my Windows 11

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-08-2023 15:09 - last edited on ‎11-09-2023 04:58 by Fitbit Moderator

‎11-08-2023 15:09 - last edited on ‎11-09-2023 04:58 by Fitbit Moderator

 waited 4 months to get my charge 5, and now I find out I can't even get the app on win 11. I don't have an iPhone or an android phone, so I am screwed .

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎11-08-2023 18:57

‎11-08-2023 18:57

Hi @mrzocor1  the ability to use the Fitbit app on Windows computers was removed over a year ago. You might not want a smartphone, but even if you had an older one with minimum requirements, it wouldn't have to allow you to make calls - just use it to sync your Fitbit.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎11-08-2023 21:52

In response to Odyssey13

‎11-08-2023 21:52

It connected to my Android tablet. Does it have a GPS on it?



Sent from my Galaxy
Best Answer