help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Change of clocks

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-27-2023 06:29

‎03-27-2023 06:29

Since we put the clocks forward , the steps on Fitbit are just adding up .

watch is not changing to the next day , have tried reboot but will not let me do that any ideas .

Best Answer
0 Votes
1 REPLY 1

‎03-27-2023 07:47

‎03-27-2023 07:47

If I understand your message correctly, it looks like you tried to restart your Charge 5 from the device but it wouldn't let you do that. The other way to restart your Fitbit is by using the charging cable that came with your device. This page gives you the instructions on how to restart the Charge 5 using the charging cable: Restart Charge 5 

 

You might also want to double check that your device is on the correct time zone. Follow the instructions on this page to change/correct the time: How to change the time on Charge 5 

Rieko | N California USA MBG PE

Best Answer
0 Votes