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Changer 5 screen issues after coming out of the pool

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‎02-24-2023 10:30 - last edited on ‎02-24-2023 11:09 by Fitbit Moderator

‎02-24-2023 10:30 - last edited on ‎02-24-2023 11:09 by Fitbit Moderator

My Charger 5 went a bit funny today at the gym like it was fading after I came out of the pool. But then went back to normal. And ideas why it happened 

 

 

Moderator Edit: Clarified subject

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‎02-24-2023 11:11 - edited ‎03-16-2024 11:00

‎02-24-2023 11:11 - edited ‎03-16-2024 11:00

Hi there, @shaky1610. Thanks for stopping by in the Community Forums. 

If your watch got wet, it’s important to take it off and dry it well before putting it back on. If your watch has come into contact with any liquid other than fresh water, you should clean it with fresh water and a soap-free cleanser (like Cetaphil) and dry it with a lint free-cloth. Be sure to follow our Wear and Care instructions to keep your device clean.

Maria | Community Moderator, Fitbit


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‎02-24-2023 12:33

In response to MarreFitbit

‎02-24-2023 12:33

It’s water resistant I go in the pool with it on
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‎02-25-2023 10:42 - edited ‎02-26-2023 05:50

In response to shaky1610

‎02-25-2023 10:42 - edited ‎02-26-2023 05:50

@shaky1610 Yes, it's. For more information, please see Is my Fitbit device waterproof? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎02-25-2023 17:29

In response to MarreFitbit

‎02-25-2023 17:29

Well I’ve not had issues before on all changer 1,2,3,4 as I’ve had all the
time thanks
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