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Charge 5 - Can I activate the Premium trial if I'm already a Premium user?

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‎09-24-2021 01:26 - last edited on ‎09-24-2021 14:25 by Fitbit Moderator

‎09-24-2021 01:26 - last edited on ‎09-24-2021 14:25 by Fitbit Moderator

Does anybody know if the free a premium 6 month offer applies a) if you’ve never had Premium previously b) had the subscription and cancelled it c) have Premium and fancy adding on 6 months free? I find it most confusing!

 

Moderator Edit: Clarified subject

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21 REPLIES 21

‎11-11-2021 04:13

In response to dbk2177

‎11-11-2021 04:13

Hi I just got my charge 5 upgrading from the charge 4se . If I cancel my premium £7.99 it says after 6 months free trial it will cost me £9.99pcm ? Could you tell me if you are definitely upgrading to the charge 5 ?... thanks 

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‎11-11-2021 05:27

In response to dbk2177

‎11-11-2021 05:27

That's great news, thank you for sharing your experience with this, @franklelee. 

 

I'm sure this will be useful for other users as well. 

 

Have a great day.  

Davide | Italian and English Community Moderator, Fitbit


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