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Charge 5 - ECG not working

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‎09-06-2025 13:18 - last edited on ‎09-07-2025 12:02 by Fitbit Moderator

‎09-06-2025 13:18 - last edited on ‎09-07-2025 12:02 by Fitbit Moderator

ECG just continues to error

 

Moderator edit - updated subject for clarity

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‎09-10-2025 20:33 - edited ‎09-10-2025 20:35

‎09-10-2025 20:33 - edited ‎09-10-2025 20:35

Hi @RoboZx. A warm welcome to the forums.

Thank you for taking the time to share the information about the ECG app on your Charge 5. 

Please, can you give a few more information? 

There is a specific message that you see on the screen?

In the meantime confirm that the Fitbit app is updated.

Is your Charge 5 syncing correctly?

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