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Charge 5 GPS didn't track my run

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‎05-27-2023 09:16 - last edited on ‎05-27-2023 10:56 by Fitbit Moderator

‎05-27-2023 09:16 - last edited on ‎05-27-2023 10:56 by Fitbit Moderator

I just got my Charge 5 and so far I'm unimpressed with the GPS. I used it on a half-marathon today and it dropped within the first mile and didn't track my run--an aside, I find it annoying that it just gives up and is just gone for the run when it loses a signal. In any event, I had a Charge 4, which had the same problem and I got used to running with my phone and using the GPS in dynamic mode. Is there an option for this for the Charge 5? I don't see a "settings" screen like there was in the charge 4 and I looked through the settings on the app and couldn't find it. Please tell me that this is still possible with the 5. 

 

Moderator edit: clarified subject.

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‎05-27-2023 09:29

‎05-27-2023 09:29

answering my own question. I found the settings screen--unfortunately, it was already set to dynamic and still dropped even though I had the phone with me. This didn't happen with the charge 4.

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