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Charge 5 GPS won't stay connected

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‎08-09-2023 09:14 - last edited on ‎08-10-2023 09:30 by Fitbit Moderator

‎08-09-2023 09:14 - last edited on ‎08-10-2023 09:30 by Fitbit Moderator

My GPS will not stay connected. It keeps disconnecting and the screen freezes when the message comes up. This is just a recent issue. Have tried suggestions in manual and from other users. 
Is anyone else having this problem?

Moderator Edit: Clarified subject

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‎08-09-2023 12:29

‎08-09-2023 12:29

Hello & welcome @AcMPS 

In the thread below, the user was successful in getting their GPS to work properly after doing a factory reset. This might be an option for you. 
Click here for a link to the thread: GPS drops 

 

Rieko | N California USA MBG PE

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