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Charge 5 Got Wet and is Now Stuck on Fitbit Logo

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Due to normal wear and tear the protective cover at the back of my FC5 got detached and as a result water was able to get inside the device.

The next day my device went dark/wouldn’t respond to anything even after charging or sync to my phone.

After three days I was able to successfully manually reset it but the device would only connect for a short amount of time before it would go dark and when I tried resetting it again the device kept flashing the logo nonstop.

I let it charge for several days and now it’s stuck on the Fitbit Logo.

I have already tried changing the clock, unpairing and repairing the device and of course contacted customer service but because I bought the device from EBay I can’t get a warranty.

Thank you in advance.

 

 

 

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