Charge 5 - Heart rate not tracking during meditation

[Paullubs]

Once I have completed a mediation session on Fitbit app I get a message saying that the heart rate was not tracked.

I have reset my fitbit charge 5, resynced ithe the fitbit app and tightened the strap but I still get the same message

[SilviaFitbit]

@Paullubs Hi there. Thanks for the troubleshooting performed prior to posting. 

I appreciate the details shared. Let's try tracking another Mindfulness session and make sure to wear the Charge 5 during the session. Once you're done, log the meditation and sync your tracker. After this, go to the Mindfulness tile > tap the session that was recorded and you should see the Heart Rate change. 

After this, you could try tapping the previous sessions and see if the heart rate data updates. 

Hope this helps. 

[Paullubs]

Thank you this does work but it can take a day or so to show the heart rate. Why can it not show it straight away, is there a fix for this?