Charge 5 - How to disable Active Zone Minutes notifications?

[simpan]

Every time I go for a walk, I get a notification that my active minutes are being recorded.

How can I get rid of this pointless and annoying message, please, there must be a way..?

Moderator Edit: Clarified subject

[SilviaFitbit]

@simpan Hi there. Thanks for the details mentioned. 

I see where your disappointment is coming from. Follow these instructions to turn off the Weekly Active Zone Minutes notifications: 

- On your Charge 5 > Swipe down from the clock screen to find the Settings app 

- Open the Settings app 

- Tap Heart Zone notifications to turn the setting on or off 

If you'd like to turn off the heart-zone notifications during an exercise in the Exercise app, check out this article for instructions. 

Hope this helps. 

[simpan]

Hi, thank you, but I thought that heart-zone notfications were for when I'm inactive, not for when I've already been walking for ten minutes..?

I'd like to keep zone-notifications when inactive, and just disable workout-notifications during exercise/walk.

Also, the notification that I get is that my 'Active Zone minutes' are being counted - this is really the only notification that I would like to disable - is that not possible?

[SilviaFitbit · Accepted solution]

@simpan Thank you for getting back. 

The heart-zone notifications you're getting when exercising are different from the "High & low heart rate" notifications you'll receive if you're outside your thresholds when you appear to be inactive for at least 10 minutes. When disabling the notifications mentioned above, you will still receive high and low heart rate notifications. 

Learn more about it by checking this article How do I track heart rate with my Fitbit device? 

Hope this helps. 

[simpan]

Thank you, that seems to have worked. No notification and data is still being recorded. Great!

[SilviaFitbit]

@simpan Glad to hear that your data is still recorded and you're getting these notifications. 

May I invite you to the Health & Wellness boards? You'll find tips about Get Moving, Healthy Eating and more. 

Have a nice day. 

[CM88]

I still get "heart zone notifications" when I have them turned off in settings on my Charge 5. Same thing happened on my Charge 4. Is there another setting in the app or somewhere?

[Backugo]

Sorry this still doesn’t tell me how to disable active zone minutes while working out. 

the settings to heart zone notifications are off. 

please let me know otherwise I’m returning the device. I’ve spoken with support 3 times and no one knows how..